La Cordée Boutique

small store but got most essentials. or you can get them shipped there.

I got a pair of climbing shoes here. Service was very quick and friendly. Considering I came in 10 minutes before closing time, the staff was incredibly patient and helpful with me. I only wish they had a bigger selection of climbing shoes in store - especially considering their prices are higher than MEC for instance. Apart from that, really great store experience. The employee who helped me also suggested ordering a pair to the store and checking other locations for stock, so I really appreciated that.

I've mostly had good experiences here, but it really depends on which staff member you get and how busy they are. For example, I bought a bike here, which was supposed to come with 5 years of free basic tuneups (basically just look at it and make minor adjustments I think). Anyway, I got the impression they really didn't want to give me this service, and it was quite complicated to get it done involving phoning ahead to make an appointment and then scheduling and blah blah blah so I didn't bother beyond the first. For more extensive repairs, I had some good service from one mechanic, and bad advice from another which left me with a broken chain. Again, mostly good experiences, but I wish they were more reliable and more convenient.

Price doesn't match what is on sale on the website ... employees seemed a bit annoyed why all us customers were coming for specific items ... on sale. Still, I wouldn't say it was an ''unpleasant'' experience. It would just be appreciated to have a relevant price tag on the items.