Imperial Suites

I stayed in temporary accommodations through Imperial Suites for 3 months during a company relocation. Imperial Suites were extremely accommodating and prompt. For example, while working from home due to the pandemic we had issues with the internet connection and our contact at Imperial Suites quickly resolved the issue when notified. They were also very accommodating with changing the move out date when we secured permanent accommodations. I would highly recommend this company for short term housing.

I had a wonderful experience with Imperial Suites in Calgary in Jan-Feb 2015. The suite was clean, bright, well-equipped and everything functioned perfectly. Housekeeping came once a week. When I asked if Imperial had a humidifier available, one was delivered the next day, making my wintertime stay much more comfortable. The staff I worked with have all been very warm, welcoming and helpful - from reservations to onsite orientation, billing and follow-up. It was such a good experience, I'm coming back again soon.

We stayed January/February 2015 in a very nice apartment downtown Calgary. It was really comfortable, the garage was a big plus. It had everything you could have in a normal home, full kitchen, good TV, towels etc. When we needed something, we called Imperial Office and they responded immediately. The cleaning team once per week was wonderful too. The apartment had also a washer and dryer, this was like ''icing on the cake'' for us since we had only one piece of luggage while waiting for our container to arrive from overseas. In general we had a very good time living in downtown Calgary and Imperial Suites provided us with and excellent service.

My business is working with Fortune 500 clients and assessing their needs, with one of those understanding the voice of the customer. Using the same type of thought processes, I deal with every company or client like they are paying for my services. This was no different with Imperial Suites. I was up front about what my desires were throughout the 15 month length of stay. And I must say that on no occasion did the staff at Imperial Suites fail to satisfy my requests. Even when they could not meet them perfectly, they explained in great detail the length of their effort and the reason why they could not grant my request. I follow the same path with my clients; honest and up front with all communication and strive very hard to satisfy their needs. Thanks to the outstanding staff at Imperial Suites, my stay was absolutely flawless and should I need short-term housing in the future, I will not hesitate to call upon them first. Regards, Ray

I stayed at one of their suites in downtown Calgary over the summer during the pandemic and cannot speak highly enough of the facility and the staff - everyone was so friendly, helpful and flexible during an uneasy time. I would give more stars if I could, and will definitely work with them again whenever I am visiting my home city again.